AHM Safiquzzaman, additional secretary to the ministry and coordinator of a high-level government committee on e-commerce issue, disclosed it after a meeting at the secretariat on Tuesday.
The customers of the e-commerce companies, against which there is no case, would be reimbursed on priority basis, Safiquzzaman said.
Police headquarters has been asked to report all cases against e-commerce companies to the ministry and based on that information, Bangladesh Bank will instruct the payment gateways to return the money to the customers, he said.