Dial 333 to get DNCC’s Information & complaint services


Settlement of various types of services including information and complaint of Dhaka North City Corporation (DNCC) will be available from now on by calling the Citizen Service Hotline No. 333, reports UNB.

Through this, city dwellers under the DNCC will get the services round the clock throughout the year and the DNCC is the first corporation out of 11 city corporations in the country to provide such services.

State minister for information and communication technology (ICT) Zunaid Ahmed Palak inaugurated the service as chief guest at a programme at DNCC Nagar Bhaban in Gulshan chaired by DNCC Mayor Atiqul Islam.

Addressing the function, Zunaid Ahmed Palak said prime minister’s ICT advisor Sajeeb Wazed Joy formally inaugurated the 333 service with the slogun ‘ Information Services always” in April last year.

In the meantime, several ministries and departments of the country have been providing this service successfully. As a result, DNCC became the first city corporation to be joined with this modern service delivery program, he said.

The ICT state minister said the DNCC mayor kept in constant touch with us for this service. Because of his relentless efforts, the City Corporation's services today got a digital platform.

The DNCC mayor Md. Atiqul Islam said, "We have launched the service 333 but it is our big challenge now to ensure proper service through this hotline.”

He said that the time has come for us to ensure accountability to the people. From mayor to all councilors, officers and employees, and everyone have to carry out their respective duties and responsibilities, answering people's questions,

The DNCC mayor said people do not know where, to whom, how, spending how much money, what service will be available. Therefore, DNCC is launching this modern information service so that all the services and information of the city corporation can be obtained from the same place.

“We have already arranged for providing a birth registration certificate from the DNCC's 54 ward councilor's office, soon the people will get the benefit, he added.

Speaking as special guest, local government department secretary Helaluddin Ahmed said, the DNCC is the first of the 12 city corporations to start providing the services through the hotline 333. “We will gradually launch this service in all the city corporations”, he further said.