Walmart to derive more profit from services, ad sales in next 5 years: CFO

An employee arranges shopping carts in front of the logo of Walmart outside a store in Monterrey, Mexico on 12 February 2018.
Reuters file photo

More of Walmart's future profitability is likely to come from its sales of ads on Walmart.com and from fees it collects from merchants using its online marketplace and delivery services, than from sales of merchandise at its 10,000 stores, its chief financial officer said on Tuesday.

"Today, the vast majority of our overall profits are attributable to in-store brick-and-mortar in the U.S.," John David Rainey, Walmart's CFO, said at a Raymond James Conference.

"If you fast forward 5 years, we are much less dependent on that as an income stream than some of these other faster-growing parts of our business."

Services, such as fees Walmart collects from third-party sellers on Walmart.com, the cut it gets if Walmart fulfills those orders to shoppers and the dollars that advertisers spend through Walmart's growing retail media business, are the higher-margin, faster-growing parts of Walmart's business, Rainey said. Over time, they will change the composition of Walmart's profit and loss statement, he said.

Retailers ranging from Amazon, Target and Walmart Inc to grocers such as Tesco Plc are working aggressively to attract big advertisers to their websites. Most recently, Amazon disclosed $11.6 billion in revenue from its ad business in the fourth quarter.

Renamed Walmart Connect in 2021, Walmart's retail media business offers brands ad space at its US stores and allows the use of its shopper data to make ads more effective, even on websites and apps Walmart does not own.

The business has grown rapidly since then, with sales rising nearly 30 per cent to $2.7 billion in its fiscal year ended 31 January. In the fourth quarter, ad sales rose 41 per cent year-over-year, the company said last month.

Walmart, the world's largest retailer by revenue, has also been investing heavily in building out its third-party marketplace on Walmart.com, which Rainey said offers more than 400 million products right now.

"The more eyeballs that are coming to your digital platforms, the more advertisers want to spend money," Rainey said adding that advertising margins typically range in the 70 per cent to 80 per cent range. By contrast, Walmart's margins fell nearly 1 percentage point to 24.1 per cent in its latest fiscal year.

"The common thread through all of them is a greater digital engagement with our consumer, said Rainey, who took up the CFO job in April last year.

"Convenience ... really resonates with consumers, and it allows us to have these distribution points as consumers lean more into e-commerce over time. They are all very interrelated."