Due to the rapidly evolving customer behavior and industry, which further accelerated digitalization, Telenor & GP believe future-ready skills are a must-have for understanding customers’ needs and delivering on the fourth industrial revolution. The Growth Mindset course chosen for the Guinness World Records™ attempt promotes the benefits of applying a growth mindset in both the employees’ business and personal lives. Research indicates that when leaders promote a growth mindset and provide an environment where employees feel safe to fail and make mistakes, there is an increase in creativity, learning, and innovation.

“We believe that the digitalization of society will enable new solutions capable of solving global challenges of today and tomorrow. However, businesses’ ability to utilize the full potential of the digital future depends on how well we facilitate the adoption of new and critical skills. Therefore, we have intensified our learning efforts to ensure that we continue to stay at the forefront of up-and reskilling of our employees,” said Cecilie Heuch, EVP and Chief People & Sustainability Officer of Telenor Group.

CEO of Grameenphone Yasir Azman said, “At Grameenphone, we have profoundly inherited Telenor’s explorers and learner’s mindset, with more than 164 years of footprint in connecting people using technology. Our role has become imperative in accelerating the digitalization journey in Bangladesh and building future-ready skills are the cornerstone for delivering on customer needs. Making Guinness World Records™ possible is a testimony of our sheer learning culture, staying relevant to our purpose, and serving our customers better. I want to thank all our colleagues across the globe for contributing to such a remarkable historical moment and fostering a growth culture”.

Among the Grameenphone learners who completed the badge was Tasnia Kabir Tonmona, who was excited to have had the experience of being a part of a global world record-setting event said, “Growth mindset is the single most rational approach required in today’s world. It is the greatest shift one can make in their headspace to navigate the nuanced and competitive life we live. It is a way of life,” she said.

“We want to be the leading company in skills development in our markets, to ensure that we as a company stay future-ready and obtain the skills needed to not only exploit the potential in accelerated digitalization but also to drive it,” says Brekke, President and CEO of Telenor Group. As a result, in 2018 he challenged all employees to complete at least 40 hours of impactful learning and education each year.

In 2020, a record number of 53.5 hours of upskilling was conducted by Telenor employees on average. This year, based on its many years of experience with internal learning processes, Telenor has rolled out the “Telenor U” platform. This self-developed learning ecosystem structures each employee’s learning journey. Grameenphone believes in continuous learning and upskilling through facilitating the adoption of critical skills to strengthen internal competence, which will enhance their ability to connect customers to what matters the most and empower societies.

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